Privacy Policy

REPARPHONE29

The purpose of this Privacy Policy is to inform users of the reparphone29.fr website about how their data is processed, in accordance with the General Data Protection Regulation (GDPR).

1. Data Controller

The party responsible for processing personal data is the company Reparphone29 SARL, registered under SIRET number 908 433 626 00011, with its registered office located at:

12 rue d’Oberhausen, 29270 Carhaix-Plouguer, France
Legal Representative: Horri Issam
Contact: contact@reparphone29.fr

2. Data Collected

You can request a quote, prepare a shop visit or request after-sales support without creating an account. We collect the following information:

Form information: name, phone number, optional email (required if you choose an email response), contact preference, device and issue. Depending on the request, you may also provide accessories, a previous repair reference or an optional unlock code.
Browsing data (Cookies): Via the Google Analytics tool.
Technical data: Stored via our technical infrastructure (Vercel and Firebase) to ensure proper display and security of the site.

3. Purposes of Processing

The collected data is used exclusively to:

Process quote and after-sales requests, prepare your shop visit and contact you through our G-Rep management application.
Analyze audience and traffic statistics (via Google Analytics) to improve our services.
Ensure the security and technical performance of the site (via Vercel and Firebase).

4. Data Sharing

Your data is not sold, rented, or transferred to third parties. It is only processed by the following services:

Google Analytics: For traffic analysis.
Vercel: Website host.
Firebase (Google): Technical G-Rep application database and infrastructure management.

5. Retention Period

Data related to browsing statistics (Google Analytics) is kept for a maximum period of 14 months. Technical data is kept for the time necessary to provide the service and ensure the security of the site.

6. Cookies

The site uses cookies to analyze its traffic. Upon your first visit, a banner informs you of their presence. You can configure your browser to reject these cookies or withdraw your consent at any time.

7. Your Rights

In accordance with the "Informatique et Libertés" law and the GDPR, you have the right to access, rectify, delete, and oppose the processing of your data.

For any requests, please contact us by email: contact@reparphone29.fr.